Terms & Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use this service.
2. Services Description
provides appliance repair inquiry intake, request organization, service information, and routing assistance that may help users connect with independent local appliance repair providers. Covered appliance categories may include washers, dryers, refrigerators, ovens, ranges, dishwashers, and selected compact appliances. All services are subject to provider availability and may vary based on location, appliance type, issue complexity, scheduling, and other factors.
3. Estimates and Pricing
Information submitted through this website may be used to help route a repair request or support an initial discussion with an independent provider. Any estimate, inspection fee, diagnostic fee, part cost, labor charge, warranty, or final pricing is determined by the provider and should be confirmed directly in writing before work begins. Prices may change based on actual appliance condition, model, parts availability, project scope, safety concerns, and other factors. All prices are in U.S. dollars unless otherwise stated.
4. Payment Terms
Payment terms are established between you and the independent provider performing the work. A provider may require a diagnostic fee, deposit, progress payment, or final payment upon completion depending on the repair scope. Accepted payment methods, late payment terms, refunds, warranties, and billing practices should be confirmed directly with the provider before authorizing service.
5. Service Timeline
We and any independent providers may strive to respond within estimated timeframes, but scheduling and repair timelines are estimates only. Timelines may be affected by technician availability, parts availability, appliance condition, building access, weather, traffic, safety concerns, customer responsiveness, and changes in repair scope. Significant delays should be communicated by the provider when applicable.
6. Warranties
Any warranty on diagnosis, labor, parts, materials, or workmanship is offered solely by the independent provider or manufacturer, if applicable. Warranty terms may vary by provider, appliance, part, and repair type. Warranty claims should be made directly to the provider within the applicable warranty period. Normal wear and tear, misuse, pre-existing conditions, inaccessible appliances, unrelated failures, or modifications made by others may not be covered.
7. Client Responsibilities
As a user or customer, you are responsible for providing accurate appliance and contact information, describing symptoms honestly, ensuring safe access to the appliance, supervising property access, securing pets and personal belongings, making timely decisions, reviewing provider terms before authorizing work, and verifying provider licensing, insurance, credentials, and suitability for the service requested.
8. Limitation of Liability
To the maximum extent permitted by law, 's liability for any claims arising from this website or related services is limited to the amount, if any, paid directly to us for the specific website service giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, loss of use, loss of enjoyment, provider conduct, repair outcomes, property damage, missed appointments, delays, pricing disputes, or circumstances beyond our reasonable control.
9. Dispute Resolution
In the event of a dispute, we encourage direct communication to resolve issues amicably. Disputes involving repair work, payment, scheduling, warranties, property access, or repair quality should be addressed directly with the independent provider involved. If a dispute related specifically to this website cannot be resolved through direct communication, the parties agree to work in good faith toward a mutually acceptable solution and may consider mediation before pursuing legal action.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, layout, code, and software, is owned by or licensed to and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without written permission.
11. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to this page. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
12. Termination
We reserve the right to terminate, restrict, or refuse access to this website or related services at any time for any reason, including violation of these terms, misuse of the website, inaccurate submissions, non-payment to a provider, abusive conduct, or activity that may harm users, providers, or the service.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws applicable to the registered office of the website operator, without regard to conflict of law provisions, unless a different jurisdiction is required by applicable law.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us: